Making an Impact

1 on 1, Half Day, Two Half Days or Full day Sessions
Virtual Courses

This course is designed to provide your team with the skillset to be effective and impactful communicators who can adapt to any interaction, from a presentation to a pitch, from a negotiation to a board meeting.

It gives participants the ability to prepare in the most efficient yet effective manner and provides a practical approach to analysing audience needs.

Course Overview

The Communications Clinic’s Making an Impact course is based on learning by doing.

Our experiential training model ensures behavioural, not just attitudinal change. Every person on the course will be given practical exercises to work on enabling them to present arguments in a persuasive and convincing way.

Those practical exercises will be based on your specific need.

Our training model doesn’t leave people with fancy words for things they still can’t do. It changes behaviours and gets real results.

You’ll leave the session with a clear idea of where you need to further improve, and an action plan of how to do it.

We’ll devise a programme that works for you, your business, your budget and your objectives. If you want to take some time to think about the impact that you are having, your credibility and influence at work with colleagues, customers, other stakeholders then this course is ideal for you.

To have impact and persuade you need to earn the audience’s understanding and trust.

The course will show you how start any communication in an interesting and engaging manner. It will give the skills and knowledge to structure each section of any input to ensure your audience easily understands and remembers every important point.

Impactful and influential communication isn’t about tips or tricks; it’s about listening, connection and clarity – and that’s what this session will give you the ability to do.

It will look at influencing through developing a real understanding of others. Building rapport through strengthening listening skills and developing a willingness to see things from others’ perspective.

We’ll start by establishing the core learning objectives for your training.

And then systematically work through the skills needed to have real impact and influence those you are communicating with such as active listening and how to successfully craft an argument.

We also look at a longer-term view of impact and influence and offer ways to build and develop trust, rapport and connection with people in a way that truly helps.

This course makes the people in your organisation better and more confident communicators able to structure arguments and points in a clear, concise and persuasive way.

It enables participants to gain a greater understanding of their key audiences and craft their communications accordingly.

You want your team to have real impact and lasting influence on colleagues, key stakeholders and customers. Participating in this course means they will:

  • Develop a greater understanding of the audience with whom they are communicating

  • Craft their argument in a way that is compelling, concise and focussed

  • Know how to get a group to come to agreement and make decisions in a way that is inclusive and designed to get the very best results for everyone.

Course Outcomes

At the end of this programme, you will:


Know how to identify what your communication objective is and how to make it understandable

Know how to respond to questions and objections

Be able to manage challenging personalities and situations

Be able to analysis your key stakeholders and put in place plans to enhance their relationships

Know how to listen, question and present yourself professionally

Be a more impactful communicator and a more strategic influencer.

What people say about us

We work with some of the biggest organizations in Ireland. We’ve helped multinationals and global brands. And we've also helped thousands of individuals.

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"This was an excellent course. Very useful tips and easy to remember. I will definitely be changing the way I do presentations going forward"

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"We had an excellent coach. Very aligned to our own values: caring, grounded, innovative and fair."

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"Dreaded the idea of it before we began but we’re all made feel really comfortable - not at all foolish & supported throughout. Really positive experience overall with lots of take aways to use on our day to day."

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"Our trainer was incredible to deal with, they passed on great feedback & remained positive throughout with really beneficial changes to take away."

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"I have to say even though you are completely out of your comfort zone doing these, the course itself was brilliant. Learnt so much in those few hours and hearing feedback from your colleagues was actually really good."

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"The content was excellent and to the point. The trainer listened to our brief for what was needed for the participants on the day and delivered it to a very high standard."

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"I honestly feel I will use the skills learned in my next meeting tomorrow and look forward to future engagements with teams I work with and what messages I bring to those engagements and how I will now deliver content! I only wish I had done it sooner!"

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"We had a brilliant facilitator who understood where we were coming from & where we wanted to go before we did."

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"It was truly outstanding and practical. I learnt a lot from it. The learning approach and key takeaways from the workshops were extremely beneficial and I am definitely going to use the feedback given by the consultant and my peers to improve my communication."

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"Everything was very applicable to real work situations. I was able to use the structure we were taught within two days of the first session. It helped me think about who I was talking to and what was important to them. This led me to change the direction of my communication."

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"I really appreciated that we used our own personal examples for these exercises. I was able to take away real feedback to incorporate in future communications and meetings. While rewatching yourself present can be painful, the trainer made it very easy and comfortable."

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"I found the feedback on our presentations incredibly beneficial and easy to understand and apply."

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"The trainer was a great example of a communicator themselves. They are excellent at reacting to specific things that came up rather than working from a script."

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"Brilliant all round!. Engaging and practical advice throughout the entire session. Tips that you could take straight away."

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"Was dreading it due to having to give a presentation but actually thoroughly enjoyed it and learnt a lot. Really really feel like I've made some step change improvements which I'm keen to internalize!"

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"Absolutely loved it. Our trainer was fantastic, I was super impressed. The combo of their personality, expertise and the format made it the best ‘corporate training’ I’ve ever attended."

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"Very motivational course that is directly applicable to my role. Interaction with peers was beneficial."

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"Really glad to have taken part in this course - very beneficial"

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"I found this course informative and insightful, it was very interactive with participants sharing experiences openly and honestly. The trainer was engaging and knowledgeable in the field."

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"It's was probably one of the best courses I've attended, the trainer was excellent."

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"This was an excellent course. The content was extremely good, relevant, practical and well delivered by the trainer."

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"Excellent training course. Thank you!"

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"I thoroughly enjoyed this course and learned a lot from it. Thank you,"

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"Very enjoyable and relevant program - enjoyed all aspects of it"

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"Our trainer was a very knowledgeable and made the content fresh and enjoyable. I will be recommending this course to my colleagues."

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Great training from a brilliant trainer. The content was relevant and helpful and they delivered it in an engaging and thoughtful way. I'd highly recommend this course."

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"I really enjoyed this course. The facilitator was engaging & I learned invaluable skills to be a great facilitator which I will take to my current role."

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"Excellent course, extremely well presented with good variety of breakouts and activities. Really learnt a lot. A must for all staff"

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"I thought the trainer was great. They weren't just speaking off a script/handbook. They engaged with what the participants were saying, knowledgeable and gave practical examples and information."

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"Overall, found the course very interesting and engaging and will hopefully bring all the traits learned from the course into the practice now in the workplace."

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"I found the course excellent. Our trainer was very engaging and made the whole experience very enjoyable. They were obviously both very familiar with the course content and passionate about the topic."

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"Our Trainer was great. Really enjoyed the course and will benefit from it in the future. Thanks."

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"I really enjoyed the course and i would not change it. Our Trainer was an excellent presenter and I picked up so many practical pieces of advice for speaking clearly and how to apply it."

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"I thoroughly enjoyed the course. It was thought provoking and I picked up a lot of tips which will help me down the line. I really enjoyed the content and found that the tutor was highly engaging and was well versed on her information."

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"Our Trainer was very knowledgeable and easy to follow. She delivered well and explained each step. Answered all questions asked. Very good at delivering online training, highly recommend."

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"I felt the course was very good and the instructor was clear and concise"

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"The course was excellent, trainer was professional and very knowledgeable with practical tips and advice to improve."

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"The instructor was possibly the best I have ever seen in a course - professional, knowledgeable, able to get back on topic easily, friendly and engaging, in control of the virtual room...a joy to listen to and also a great source of information."

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"I found this to be a really worthwhile and beneficial course to take. Our Trainer provided us with a lot of helpful and useful insights that, to me, now makes writing feel less daunting and more achievable."

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"The Trainer was a great host and very knowledgeable. Learned a lot."

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"Good course relevant and actionable training provided"

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"Thought the course was very engaging and helpful, and the perfect length for a virtual setting."

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"Our Trainer was fantastic, very engaging and had a wonderful cheerful and uplifting manner. Provided us with lots of advise and tips which are so relevant to our roles. Very clear in his delivery of the course."

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"I really enjoyed the course, the trainer was excellent. She was very engaging and energetic which made the course very enjoyable. Definitely came away with a few tips and techniques to try."

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"The trainer was very interesting and engaging. She was very professional and well prepared. I really enjoyed the course and I have recommended it to all of my colleagues."

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"I absolutely recommend this course for employees who are dealing with challenging clients."

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"The trainer was brilliant, very informative and interesting and very engaging"

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"Excellent Course"

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"I could not recommend this course enough. I have completed a few online courses, however this one was very engaging all day. It kept everyone involved and lots of interesting topics."

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"Great session. Highlighted areas that I didn't think about previously. I have recommended the course to my team already and some signed up for next sessions. Our Trainer was brilliant. Very engaging and easy to follow"

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Who We Work With

Frequently asked questions

Is this course right for me?

If you want greater impact and to increase your influence - then yes, it is.

If you want to be tested and challenged to really improve - then yes, it is.

If you want training that allows you to adapt your communication skills to any scenario – then yes, it is.

What is the learning experience like?

Practical. Challenging. Effective. Fun

We don’t just do extensive theory; we focus on real personal development.

Can we tailor this to my team?

Yes. All of our courses are tailored to your specific needs.

We’ll work with you to establish your specific learning objectives, your corporate house style and the complexities that are unique to your own context.

I’m still not sure if this course is for me?

If you are unsure if this training is for you or would like more information on what is involved why not talk to one of our trainers and they can give you guidance on how this training can help you excel.

Can you run this training remotely?

Yes. All of our training programmes work just as effectively delivered on any online platform.

Can you deliver training around the country?

Yes. All of our trainers are happy to travel.

Can you deliver training internationally?

We can. And we regularly do. In the recent past, we’ve worked with clients in the US, in the UK, in South East Asia and across mainland Europe.

Ready to find out more?

Practical, honest and to the point advice & training

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